Resources

Contact Your Loan Servicer

CORNERSTONE

TDD/TTY: (801) 321-7130

Overseas borrowers: (801) 321-7236

Office Hours: 6:00 a.m. - 7:00 p.m. (MT), Monday through Thursday. 6:00 a.m. - 5:00 p.m. (MT), Friday.

ECSI FEDERAL PERKINS LOAN SERVICER

TDD/TTY: A borrower who is hearing-impaired may use the 711 Telecommunications Relay Service for assistance.

Overseas borrowers: (866) 313-3797

Office Hours: 8:00 a.m. – 8:00 p.m. (ET), Monday through Friday.

FEDLOAN SERVICING (PHEAA)

TDD/TTY: A borrower who is hearing-impaired may use the 711 Telecommunications Relay Service for assistance.

Office Hours: 8:00 a.m. – 9:00 p.m. (ET), Monday through Friday.

GRANITE STATE – GSMR

TDD/TTY: A borrower who is hearing-impaired may e-mail dlcustomerservice@gsmr.org for assistance. A borrower who is hearing-impaired may also use the 711 Telecommunications Relay Service for assistance.

Overseas borrowers: (603) 227-5321

Office Hours: 8:00 a.m. – 6:00 p.m. (ET), Monday through Friday.

GREAT LAKES EDUCATIONAL LOAN SERVICES, INC.

TDD/TTY: A borrower who is hearing-impaired may use the 711 Telecommunications Relay Service for assistance.

Overseas borrowers: (608) 246-1700

Office Hours: 7:00 a.m. - 9:00 p.m. (CT), Monday through Friday.

HESC/EDFINANCIAL

TDD/TTY: (855) 337-6884

Office Hours: 8:00 a.m. – 8:30 p.m. (ET), Monday through Thursday. 8:00 a.m. – 6:00 p.m. (ET), Friday.

MOHELA

TDD/TTY: A borrower who is hearing-impaired may use the 711 Telecommunications Relay Service for assistance.

Overseas borrowers: (636) 532-0600

Office Hours: 7:00 a.m. - 9:00 p.m. (CT), Monday through Thursday. 7:00 a.m. - 5:00 p.m. (CT), Friday.

NAVIENT

TDD/TTY: (877) 713-3833

Overseas borrowers: If toll-free (no cost per call) number cannot be accessed, use (317) 806-0580 (cost per call).

Office Hours: 8:00 a.m. - 9:00 p.m. (ET), Monday through Thursday. 8:00 a.m. - 8:00 p.m. (ET), Friday.

NELNET

TDD/TTY: A borrower who is hearing-impaired may Web chat with a representative by visiting the Web site and clicking on ``Chat Now``.

Chat Hours: 8:00 a.m. – 9:00 p.m. (ET), Monday through Friday.

Office Hours: 24 hours a day, 7 days a week.

OSLA SERVICING

TDD/TTY: (405) 556-9230

Office Hours: 8:00 a.m. – 5:00 p.m. (CT), Monday through Friday.

For Borrowers In Oklahoma